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1. Interpretation.
2. Provisional reservation and confirmation.
3. Supply of the facilities.
4. Charges.
5. Deposit payments.
6. Payments.
7. Cancelation charges.
8. Variations in facilities required.
9. Liability of Horizon Care services Ltd.
10. Termination.
11. Client responsibilities.
12. General Terms for external contractors and Indemnity.
13. CCTV.
14. General.
TRAINING AND CONFERENCE ROOM
HIRE
TERMS AND CONDITIONS
These Terms are applicable to all
Contracts of any kind made by Horizon Care Services
Limited ("the Company") and its clients ("the
Clients") and apply to all reservations, bookings
and agreements for function room hire and use of all
facilities at Horizon House.
Clients are invited to read these
provisions and note their responsibilities, arrangements
for payments, cancellation terms and limitations on
the liability of Horizon Care Services Ltd.
TERMS OF SUPPLY
1.
INTERPRETATION
1.1 In these Conditions:
"Arrival" means the date
on which the Facilities are to be provided or shall
start to be provided by Horizon;
"Client" means the person
named on the Programme Sheet for whom Horizon Care has
agreed to provide the Facilities in accordance with
these Terms;
"Contract" means the contract
for the provision of the Facilities including these
Terms and, as appropriate, a Programme Sheet;
"Deposit" means the payment
specified in clause 5 and Schedule;
"Facilities" means the provision
of function room hire and/or supply of food and beverages
and other facilities by Horizon Care for the Client;
"Initial Enquiry" means
the date recorded by Horizon Care for the first enquiry
made by the Client for the Facilities;
"Proforma Invoice" means
a written statement issued by Horizon Care for the first
enquiry made by the client for the Facilities;
"Programme Sheet" means
the letter, fax, schedule, Proforma Invoice or invoice
describing the facilities, charges and relevant details
for a reservation;
"Rates" are quoted including
the applicable VAT in the UK and as "net"
rates. Exceptions apply only when stated different.
There is no commission payable on the rate booked -
be it to the client or a third party;
"Schedule" The Schedule
of deposits and payments and cancellation terms annexed
to this Agreement;
"Standard Charges" means
the charges shown in any brochure of Horizon Care or
other published literature relating to the Facilities
in force from time to time;
"Terms" means these terms
and conditions.
1.2
The headings in these Terms are for convenience only
and shall not affect their interpretation.
2.
PROVISIONAL RESERVATION AND CONFIRMATION OF
RESERVATIONS
2.1 This Contract is
conditional on the payment of a Deposit, cheque payment
and the authority for charges to be deducted (including
cancellation charges) on the payment terms outlined
in the Schedule and Horizon Care confirming the reservation
to the Client.
2.2
If the relevant condition is not met then subject to
any outstanding obligation due to Horizon Care from
the Client the Contract will cease to be of effect.
The Facilities that are the subject of the provisional
reservation will be released back into the inventory
of Horizon Care and may be resold without any further
notification to the Client.
3.
SUPPLY OF THE FACILITIES
3.1 Horizon Care shall
provide the Facilities to the Client subject to the
Contract.
3.2
The Client shall at its own expense supply Horizon Care
with all necessary data or other information relating
to the Facilities within sufficient time to enable Horizon
Care to provide the Facilities in accordance with the
Contract. The Client shall ensure the accuracy of all
such information.
3.3
The Facilities shall be provided in accordance with
the Programme Sheet and otherwise in accordance with
Horizon Care's current brochure or other published literature
relating to the Facilities from time to time and these
Terms.
3.4
Horizon Care may at any time without notifying the Client
make any changes to the Facilities which are necessary
to comply with any applicable safety or other statutory
requirements, or which do not materially affect the
nature or quality of the Facilities.
4.
CHARGES
4.1 The charges payable
by the Client shall be as set out in the Booking Form.
If no charges are specified or additional and varied
Facilities are provided to the Client, the Client shall
pay the Standard Charges at the prevailing rate on the
day the Facilities are provided and any additional sums
which are agreed between Horizon Care and the Client
for the provision of the Facilities.
4.2
Horizon Care may vary the Standard Charges from time
to time.
4.3
All charges quoted to the Client for the provision of
the Facilities are inclusive of any Value Added Tax
at the applicable rate at the tax point unless otherwise
stated.
5.
DEPOSIT PAYMENTS
5.1 Deposits are non
refundable.
5.2
The different requirements for Deposits are set out
in the Schedule.
6. PAYMENT
6.1 The payments to
Horizon Care to be made by the Client (including Deposits)
are to be made on the date(s) and in the amounts to
be calculated as specified in the Schedule.
6.2
If any Terms or details in the Programme Sheet are varied
prior to the Reservation Date then the payment made
will be that reflecting the latest details contained
in a Programme Sheet.
6.3
Any additional charges due to horizon Care from the
Client for the Facilities shall be paid by the Client
on presentation of an invoice or if otherwise agreed
in the Booking Form within seven days of the date of
the invoice supplied to the Client by Horizon Care.
6.4
Payment methods may include payment by credit or charge
cards or by direct transfer to the bank of Horizon Care.
Payments made direct to the bank account
must be made in sufficient time for notification to
be given to the contact of Horizon Care for the Facilities
being provided.
6.5
Horizon Care will not accept payments offered by a Client
who is using a third party credit card. Horizon Care
will only accept payment offered by Clients who are
the named holder of the relevant credit card.
7.
CANCELLATION CHARGES ("NO SHOWS")
7.1 The Client agrees
to pay charges to Horizon Care in the event of cancellation
of the Facilities or if the Client and/or their guests
fail to take up the Facilities at the time and on the
day specified in the Contract. The cancellation charges
are calculated by reference to the Schedule attached.
8. VARIATION IN FACILITIES
REQUIRED
8.1
Any variation of numbers, food and beverage requirements
specified for the Facilities or other changes or additions
must be agreed by the Client and Horizon Care in writing.
9.
LIABILITY OF HORIZON CARE SERVICES LTD
9.1 Horizon Care will
provide the Facilities using reasonable care and skill
and as far as reasonably possible, in accordance with
the details referred to in the Programme Sheet.
9.2
When Horizon Care supplies the Facilities which include
any services supplied by a third party, Horizon Care
does not give any warranty, guarantee or other term
as to their quality, fitness for purpose or otherwise,
but shall, where possible, assign to the Client the
benefit of any warranty, guarantee or indemnity given
by the person supplying the services to Horizon Care.
9.3
Horizon Care shall have no liability to the Client for
any loss, damage, costs, expenses or other claims for
compensation arising from any instructions supplied
by the Client which are incomplete, incorrect, inaccurate,
illegible, out of sequence or in
the wrong form, or arising from their
late arrival or non-arrival, or any other fault of the
Client.
9.5
Horizon Care shall not be liable to the Client or be
deemed to be in breach of the Contract by reason of
any delay in performing, or any failure to perform,
any of the Horizon Group's obligations in relation to
the Facilities, if the delay or failure was due to any
cause beyond Horizon Care's reasonable control.
9.6
Horizon Care is not liable for any loss or damage to
the property of the Client or any person as may occur.
10.
TERMINATION
Horizon Care may (without limiting any other remedy)
at any time terminate the Contract by giving written
notice to the Client if the Client commits any breach
of these Terms, or if the Client goes into liquidation,
becomes bankrupt, makes a voluntary arrangement with
its creditors or has a receiver or administrator appointed.
11.
CLIENT RESPONSIBILITIES
11.1 Arrival for room
hire at Horizon Care are 0800 am respectively. The access
and vacate times for all other Facilities will be as
specified in the Programme Sheet and must be strictly
adhered to by the Client on all occasions.
11.2
The Client is responsible for the behaviour of his,
her or its guests at Horizon Care and in particular
for the orderly conduct of guests attending any function
or otherwise making use of the Facilities.
The Client must ensure that no noise
or nuisance is caused either for Horizon Care or its
other guests and Clients. The Client must comply with
any reasonable request of Horizon Care and with any
policies of Horizon Care as may apply to the Facilities
from time to time.
12.
GENERAL TERMS FOR EXTERNAL CONTRACTORS AND INDEMNITY
12.1 Horizon Care must
be notified by the Client of any External Contractor
the Client proposes to use and must obtain the permission
of Horizon Care to the use of the External Contractor
at Horizon Care. Horizon Care reserves the right to
refuse access to any External Contract.
13.
CCTV
13.1 In the public areas
horizon Care and some staff areas CCTV is in operation
and video recordings may be made. This activity is carried
out for security and service reasons for the better
management of Horizon Care and security for all its
Clients and staff.
14.
GENERAL
14.1 The Contract constitutes
the entire agreement between the parties, supersedes
any previous agreement or understanding and may not
be varied except in writing between the parties. All
other terms, express or implied by statute or otherwise,
are excluded to the fullest extent permitted by law.
SCHEDULE OF DEPOSITS AND PAYMENTS
AND CANCELLATION TERMS
GROUP ROOM
BOOKINGS (Training Room or over 10+ Persons)
TIMETABLE CLIENT REQUIREMENTS
* CANCELLATION CHARGES**
To confirm booking at any time A letter on Company headed
paper confirming that full payment may be taken by a
cheque or cash Deposit of the Room Hire charge. 7 working
days before Arrival 50% of Proforma Invoice. (Reductions
of 10% constitutes cancellation of those numbers) 48
Hours before arrival final number of delegates to be
confirmed. Cancellation based on 50% of estimated or
agreed charges of confirmed final of numbers delegates.
On Arrival Payment in full to have been received
PRIVATE CONFERENCE (Conference
Room or 10+ persons)
TIMETABLE CLIENT REQUIREMENTS*
CANCELLATION CHARGES**
Enquiry Date greater than 3 months prior to Arrival
10% of Proforma Invoice - Deposit within 5 working days
to confirm reservation. None: If Deposit not paid within
5 days reservation cancelled 3 Months or less 50% of
Proforma (or additional 40% to bring total to 50%) -
Deposit as above 50% of Deposit Paid 10 working days
before Arrival ROOMING LIST TO
BE PROVIDED plus further 25% of Proforma Invoice
(to bring the total Deposit to 75% minimum) 100% of
Deposit Paid (Reduction of 10% constitutes cancellation
of those numbers)
On Arrival Payment in full to have been received.
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